Find quick answers to your questions below. If you have additional questions, please call us at 208-860-4961.
Do you collect sales tax?
As a business located in the State of Idaho we are required to collect sales tax on any order shipped to an Idaho address.
Is my online transaction secure?
All credit card and financial transactions that occur at DripKnots.com website are completely secure. We use Google Checkout, a leading credit card processor, to ensure the security of all credit card transactions. All transactions use the latest encryption technologies.
Do I need to set up an account to order online?
An account is not required to place an order. You can check out as a guest. Signing up for an account allows you to log in and view your package tracking information after you receive notification that your order has shipped.
How soon will my order be shipped?
We ship all in-stock item orders within two business days via USPS Priority Mail or UPS Ground. Orders received over the weekend or outside traditional business hours will be processed the next business day. Once we ship your order, you will receive a notification email. All US orders should arrive within 3-5 days from the shipping date.
How much is shipping and handling?
0-1 DripKnot sets = $4.95
2-4 DripKnot sets = $5.95
5 or more DripKnot sets = $6.95
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Are DripKnots machine washable?
Yes, DripKnots are machine washable..
What is your return policy?
Love the things you buy or we'll gladly make it right.
If you are not happy with your DripKnots, please contact us within 10 days for a refund at customerservice@dripKnots.com.